In partnership with fuel suppliers like ENOC, ADNOC, and Emarat, Dubai Police provides services such as reporting minor traffic collisions, hit-and-run and police help cases, vehicle repair, and lost and found.
By using smart devices and advanced technology, this initiative makes it possible to handle various services and procedures directly on the streets, thereby eliminating the need for people to visit police stations physically and making the process more convenient.
- Vehicle repair service
- Unknown accident report
- Simple accident report
- Police Eye
- e-Crime
- Lost and found
Fuel station personnel now record and report these minor injuries on behalf of motorists at service stations and accident reports of unknown parties in just minutes. This makes the car waiting times shorter and allows the police patrols to oversee the traffic flow better. When the paperwork is done, drivers can have their cars fixed right away at the gas station, with some even receiving free repairs. The collaboration of Dubai Police with Autopro at ENOC stations is to provide this address-free service. Upon receiving the accident report at Enoc station, drivers may repair their cars at Autopro. The car that has been damaged will be taken to an authorized workshop and will be brought back to the driver’s home after the repairs are done. Qualified residents, including seniors, persons with disabilities, and pregnant women get the repair free of charge. While anyone can buy the service for Dh150.
Drivers can report either misplaced or found articles via the Dubai Police Smart app (Google Paly Store, App Store) smartly. This intelligent system speeds up the process, thus reducing the time and energy needed to follow the item. The complainants may submit a missing or lost items report directly via the app, visit the nearest police station, or utilize the smart police station (SPS) to submit their complaint. As soon as the applicants finish their applications, they will be provided with a reference number to check their application status on the Dubai Police website.
The E-Crime self-service feature allows the public to report cybercrimes that conveniently affect individuals or properties. Residents or visitors have to provide a detailed information by completing a form which makes the process smoother. This offers the police an opportunity to help quicker and more efficiently. E-crime reports can be submitted through the Dubai Police app, the website (www. Dubai police. Users can easily access our services at any Smart Police App (SPA), Smart Police Station (SPS), or at other Smart Police across the city.
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The Police Eye service here offers residents the opportunity to report crimes, impeding public safety and, hence, community well-being. Available in six languages, this service allows people to report crimes through the Dubai Police app and website. The residents can through the Police Eye feature in the Dubai Police application, promptly inform the authorities about any acts of suspicion or traffic incident.
