Etisalat has launched ‘Talking Bill’ service that allows visually impaired customers to access bill summary details of their account free of charge.
You can subscribe to the service at no extra cost by dialing 101 or visiting any of Etisalat’s retail stores. After activation, you will get an automated call to explain the summary bill details of your account in English or Arabic from next month onwards. The service will apply to both mobile and fixed line services.
It will state charges such as total amount due, previous balance, local and international calls, texts, data, international roaming, and VAT, among others.